Warranty

Warranty is a legal protection for buyers ensuring that products or services are free from defects. If a product is faulty or does not function as described, the buyer has the right to repair, replacement, or refund. For example, if you buy a new phone and it stops working after a week.

This matters because it gives you, as a buyer, rights if something goes wrong. In Germany, the statutory warranty period is usually two years. If you notice defects, you should report them quickly, as there are deadlines within which you must assert your claims. Relevant is § 438 BGB, which regulates warranty rights.

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