This document is used to apply for compensation under EU Regulation 261/2004 in the event of flight delays. It helps passengers assert their rights and obtain financial compensation from the airline. In German, this document is called "Entschädigung Flugverspätung EU261".
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The EU Regulation 261/2004 provides passengers in the EU with a legal framework for compensation in the event of flight delays. This document explains how to apply for compensation for flight delays in Germany and Austria.
Use this document if your flight within the EU is delayed and you wish to apply for compensation under EU Regulation 261/2004.
EU Regulation 261/2004 is the main basis for compensation claims for flight delays. In Germany and Austria, the BGB and ABGB can also be used to support claims.
Ensure that all required information is correct and complete to expedite the compensation process.
Passengers whose flight within the EU is delayed are eligible for compensation under EU Regulation 261/2004.
You need your flight number, the date of the flight, your boarding pass or booking confirmation, and details of the delay.
The processing time can vary, but you should generally receive a response within 6-8 weeks.