This document is used to request a job reference from a former employer. It is important to obtain such a reference as it provides future employers with an overview of the employee's performance and behavior. In German, this document is called "Bitte um Arbeitszeugnis"
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A work certificate is an essential part of your professional career and can be crucial for future career opportunities. In Germany and Austria, employees have the right to request a qualified work certificate from their former employer. This article explains when and how you should request such a certificate.
A work certificate should generally be requested after the termination of an employment relationship. It is advisable to request the certificate promptly to ensure that the information is current and accurate. Even when changing positions within the company, an interim certificate can be useful.
In Germany and Austria, the employer is legally obliged to issue a work certificate upon request. In Germany, § 109 of the Trade Regulation Act (GewO) governs this right, while in Austria, the Employment Contract Law (AngG) contains similar provisions. The certificate must be formulated truthfully and benevolently.
A well-formulated work certificate can help you stand out positively from other applicants. Ensure that all relevant information is included and that the certificate is written in an appropriate tone. Do not hesitate to request a correction in case of ambiguities or errors.
A formal request for a work certificate should be polite and precise. Start with a friendly salutation, followed by your request. Example: “Dear [Name of contact person], I hope this message finds you well. I am writing to politely request a work certificate for my employment at [Company Name]. I would be very grateful if you could provide this to me promptly.”
Yes, in both Germany and Austria, employees have the right to a work certificate. In Germany, this is regulated by § 109 of the Trade Regulation Act, while in Austria, the right to a service certificate is anchored in the Salaried Employees Act.
There is no legally specified timeframe for the issuance of a work certificate in Germany and Austria. In practice, however, the certificate should be issued within two to four weeks after the request. In case of delays, it is advisable to politely follow up.
If your former employer does not issue a work certificate, you should first follow up in writing and set a deadline. If this is unsuccessful, you may consider taking legal action, as you have a right to the certificate. In Germany, you can contact the labor court, and in Austria, the labor and social court.
A work certificate should at least include the duration of employment, the nature of the job, and an assessment of performance and behavior. It should be formulated in a benevolent manner and contain no hidden negative remarks. In Germany, there is a distinction between simple and qualified work certificates, with the qualified certificate additionally including an evaluation of performance and behavior.