Termination of Internet

Sample "Kündigung Internet"

This template is used for terminating an internet contract in Germany or Austria. It enables the user to formally end the contract with the internet provider, taking into account the applicable notice periods and legal requirements. In German, this document is called "Kündigung Internet"

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Termination of the Internet Contract

Terminating an internet contract may become necessary if you are dissatisfied with your current provider or wish to switch to a cheaper tariff. It is important to submit the termination formally and in a timely manner to avoid unnecessary costs. This guide provides you with all the necessary information to successfully terminate your internet contract in Germany and Austria.

When should you terminate the internet contract?

Terminating the internet contract is advisable if:

  • You are dissatisfied with the performance or customer service.
  • You have found a better offer with another provider.
  • You are moving and the current provider is not available at the new location.

Legal Foundations

In Germany and Austria, specific legal regulations apply to the termination of internet contracts. As a rule, the notice period is three months to the end of the contract term. Note that in the case of an automatic contract renewal, notice periods must also be observed. Check your contract for specific clauses that may contain different deadlines or conditions.

Required Information for Termination

Ensure that your termination letter contains the following information:

  • Full name and address of the contract partner.
  • Customer number or contract number.
  • Date of termination and desired end of the contract.
  • Signature of the contract partner (for postal termination).

In summary, it is crucial to carefully prepare the termination of the internet contract and provide all necessary information. This ensures that the process runs smoothly and you do not incur unexpected costs. Observe the specific legal requirements in Germany and Austria to ensure a successful termination.


FAQ

To formally terminate your internet contract, you must send a written cancellation to your provider. This should include your name, address, customer number, and the desired termination date. Make sure to submit the cancellation within the deadline to avoid additional costs.

The cancellation periods can vary depending on the provider and contract. Generally, the cancellation period in Germany and Austria is one to three months before the end of the contract. Check your contract or contact your provider to find out the exact period.

Early termination is usually only possible under certain circumstances, such as moving abroad or if the provider does not deliver the contractually agreed services. In such cases, you should contact your provider directly and explain the situation.

If you miss the cancellation deadline, your contract will usually be automatically extended for the term specified in the contract, often for another year. To avoid this, you should submit your cancellation in a timely manner.

Yes, it is advisable to request a written confirmation of the cancellation from your provider. This confirmation serves as proof that your cancellation has been received and processed.